Privacy Policy

Effective Date: 30/11/2024

Last Updated: 20/12/2024

Welcome to V2V Holidays. We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.v2vholidays.com, and connect with us via WhatsApp or other means.

1. Information We Collect

a) Personal Information

We may collect personal details you voluntarily provide when you:

• Contact us via WhatsApp, email, or phone.
• Submit inquiries about travel packages, cruises, or resorts.

The information may include:

• Name
• Email Address
• Phone Number
• Travel Preferences

b) Non-Personal Information

We automatically collect certain non-personal data, such as:

• Browser type and version
• IP Address
• Device Information
• Pages visited on our website

2. How We Use Your Information

We use the information collected to:

• Respond to Inquiries: Provide information about our travel packages, cruises, and resorts.
• Customer Communication: Assist you in planning trips and follow up on your inquiries.
• Improvement of Services: Analyze website usage to enhance user experience.

3. How We Protect Your Information

We take reasonable measures to ensure your personal information is secure. These include:

• Secure handling of communication through WhatsApp and other platforms.
• Limited access to your data by authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Travel Partners: To provide accurate details about packages, cruises, and resorts when necessary.
• Legal Obligations: If required by law to protect our rights or comply with regulations.

5. Use of Cookies

Our website may use cookies to:

• Remember your preferences during your visit.
• Gather analytics data for improving the site's performance.

You can manage or disable cookies through your browser settings.

6. Your Data Rights

You have the right to:

• Request access to the personal information we hold about you.
• Opt out of receiving promotional messages.
• Request deletion of your personal data, subject to legal requirements.

To exercise these rights, contact us at info@v2vholidays.com

7. Third-Party Links

Our website may include links to external websites. Please note that we are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, feel free to reach out to us:

• Email: info@v2vholidays.com
• WhatsApp: +91-9229209000
• Address: Mahatma Fule Bhawan, Rajeev Gandhi Chowk, E-5 Arera Colony, Bhopal (M.P.), India.

By using our website and connecting with us, you agree to the terms of this Privacy Policy.